FAQ

Sizing

How do I pick my size?
Our pieces run small — they use Asian sizing. Each product page has a size chart with weight or FR equivalents. If you're between sizes, or want a looser fit, size up. This is the number one thing to get right, so take thirty seconds to check.

Shipping

How long does delivery take?
Orders are dispatched within 2-5 business days, then delivery takes 8-18 business days. Our pieces are made to order and shipped from our production partner — we'd rather tell you straight than surprise you at checkout.

Do you ship internationally?
Yes. Times and fees vary by destination.

How do I track my order?
You get a tracking link by email as soon as it ships. Check your spam folder if you can't find it.

Orders

Can I change or cancel my order?
Contact us within 24 hours and we'll do our best to update it before it leaves.

Returns

What's your return policy?
14 days from delivery, no reason needed. Items must be unworn with tags on. See our Refund policy.

My item arrived damaged.
Send us a photo within 48 hours. We cover the replacement or refund, shipping included.

Payment

Is checkout secure?
Yes. Payments are processed by Shopify's encrypted checkout — we never see or store your card details.

Still stuck?

Reach us through the contact page. We reply within 24-48 hours.